Residential

Residential Services

Trash Carts/Cans
One 95 gallons cart is included with your service. You can rent an additional 95-gallon trash cart if you would like. You are allowed at total of 190 gallons of trash each week. Please do not use trash carts for any other purpose. You are responsible to clean your trash carts. We do not replace trash carts simply because they are dirty. We will, however, repair or replace damaged trash carts that are rented from Grace. We do not dump barrels of any kind or pick up trash laid in piles at your location. All trash must be contained. We are not responsible for repairs or replacement of your own personal cans.

Prohibited Items
We do NOT take tires, batteries, used oil, wet paint, or any kind of construction debris. Yard waste cannot be mixed with trash; it is a separate service that we provide in certain areas only. Large items, appliances, and carpet are picked up on a scheduled basis ONLY at an additional cost.

Hopper Fee
When you have more than your allotted amount of trash (190 gals of trash) and we must cycle the packer to empty the hopper for the extra trash, a “hopper” charge will be assessed. (The hopper of the truck holds approximately 2.5 yards of material.)

Referrals
For every new customer that comes to Grace Hauling because of your referral, we will credit your account $10.00 for up to five customers. That could be a credit of $50.00! NOTE: The new customer must mention your name when they sign up in order for you to receive credit.

Pick Up Time
Pick up times may change unexpectedly so we advise you to place all containers out at the curb the night before your pick up that day to avoid missing our trucks. If your trash is not out when the truck arrives at your stop, you may request a special pickup for an additional charge.

Billing
You will be billed quarterly IN ADVANCE for your services. Bills are due upon receipt. If a bill is 30 days past due a finance charge is assessed. If a bill is not paid within 45 days after the first bill is sent, service is placed on stop until payment is received.

Pricing
We have very competitive prices. However, prices can vary by area or subdivision due to contracted agreements. Call for an exact quote.

Recycle Carts
Please do not use recycle carts for any other purpose. You are responsible to clean your recycle carts. We do not replace recycle carts simply because they are dirty. We will, however, repair or replace damaged recycle carts that are rented from Grace. We do not pick up recycle laid in piles at your location. All boxes must be broken down and bundled with a string or tape. All recycle must be contained. We are not responsible for repairs or replacement of your own personal cans.

Recycling Guidelines
We are doing single-stream recycling for all of our recycle customers. Please click the link below to review the guidelines and print them out for a quick reference.
Single-Stream Recycling Guidelines

Pick Up Time
Pick up times may change unexpectedly so we advise you to place all containers out at the curb the night before your pick up that day to avoid missing our trucks. If your recycle is not out when the truck arrives at your stop, you may request a special pickup for an additional charge.

Billing
You will be billed quarterly IN ADVANCE for your services. Bills are due 10 days after receipt. If a bill is 30 days past due a finance charge is assessed. If a bill is not paid within 45 days after the first bill is sent, service is placed on stop until payment is received.

Pricing
We have very competitive prices. However, prices can vary by area or subdivision due to contracted agreements. Call for an exact quote.

Yard Waste Carts/Cans/Bags/Bundles
You are allowed to use brown paper lawn bags, personal cans, or rent one of our 95-gallon yard waste containers ($3.00 per month). Bags or personal cans should not exceed over 50 pounds. If you bundle your yard waste, bundles cannot exceed 4-feet long or 1-foot in diameter. Please call our offices if you will have an excess of yard waste. NOTE: Yard waste must be separate from other trash or recycling. Yard waste facilities will not accept yard waste in plastic bags, therefore, we cannot pick up yard waste in plastic bags.

Prohibited Items
We are unable to accept dirt, rock, concrete and branches bigger than 6-inches in diameter.

Yard Waste Programs
With our year-round program, your yard waste will be picked up weekly except for the months of December, January, and February. During those three months, you must call the office to schedule a pick up. We also pick up yard waste on a call-in basis for $4 per bag or $7 per can.

Pick Up Time
Pick up times may change unexpectedly so we advise you to place all containers out at the curb the night before your pick up or by 5:00 AM that day to avoid missing our trucks. If your yard waste is not out when the truck arrives at your stop, you may request a special pickup. A $25.00 – $50.00 trip charge will apply.

Billing
You will be billed quarterly IN ADVANCE for your services. Bills are due upon receipt. If a bill is 30 days past due, a finance charge is assessed. If a bill is not paid within 45 days, service is placed on stop until payment is received.

Pricing
We have very competitive prices. However, prices can vary by area or subdivision due to contracted agreements. Call for an exact quote.

Call-in Program
Prices for our call-in program are $4.00 per lawn bag or bundle and $7.00 per cart. The yard waste would be picked up on the normal scheduled day in that area. Please call the office no later than day before pick-up.

Bulky (large items) pick up must be scheduled by calling the office at 636-398-8060

Appliance Pick Up
Please call to schedule and for pricing.

Items:
Refrigerator
Freezer
Washer
Dryer
Dishwasher
Hot Water Heater
Stove

NOTE: City of Dardenne Prairie Appliance Pick-up – Mondays only – $20.00 per appliance.

Large Item Pick Up
Please call to schedule and for pricing. There will be a $40.00 trip charge plus additional fees per item.

Items:
Twin Mattress & Box Springs*
Queen Mattress & Box Springs*
King Mattress & Box Springs*
Couch or Love Seat
Recliner or Chair
Other Items
* All mattresses and box springs must be wrapped in plastic or they will not be picked up.

NOTE: Large, bulky items or appliances can be picked up on a scheduled basis for additional charge. Please call the office.

NOTE: City of Dardenne Prairie Large Item pick up – Tuesdays only. Please call for pricing. (The hopper of the truck holds approximately 2.5 yards of material)

NOTE: We do NOT take tires, batteries, used oil, wet paint, or any kind of construction material