Thank you for visiting. Check out some of the most important items below. Let us know how we can help you!
2023 – 2024 HOLIDAY SCHEDULE
Service may be delayed due to the following holidays:
- Memorial Day – Monday, May 29, 2023: All pickups delayed one day
- Independence Day – Tuesday, July 4, 2023: Tuesday – Friday pickups delayed on day
- Labor Day – Monday, September 4, 2023: All pickups delayed one day
- Thanksgiving Day – Thursday, November 23, 2023: Thursday – Friday pickups delayed one day
- Christmas Day – Monday, December 25, 2023: All pickups delayed one day
- New Year’s Day – Monday, January 1, 2024: All pickups delayed one day
If these holidays fall ON or BEFORE your regular pickup day, your trash, recycling, and yard waste will be picked up one day later that week. If the holiday falls on the weekend, all pickups will run on schedule. No delays will occur that week. We suggest you mark these days on your calendar so you will know ahead of time whether or not we observe a certain holiday.
BILL PAY
ONLINE BILL PAY: Save time by paying your bill online. You can make a one-time payment or set up auto-pay. You will need your account number and invoice number to access your account. Your invoice number will be at the top of your bill.
IMPORTANT: If you are setting up auto-pay, you must first pay your current balance due and then set up your auto-pay.
Payments made the day before are not guaranteed next-day pick up. Payments are processed once a day and drivers are notified at that time. If the driver is past your stop you will not be picked up. If you would like for us to come back there is a $25.00 – $50.00 charge.
PAY BY CHECK: For customers who choose to pay by check, please write your driver’s license number and date of birth on the check. This will help us process the checks easier.
CALL PAYMENT IN: Call in your payment. We accept MasterCard, Visa, and Discover. Call during business hours 8:00 am – 5:00 pm, Monday through Friday. (A 3% fee will be added to over the phone payments with a minimum of .75)
NEW CUSTOMERS
We love new customers. Click on the link to the right to go to the New Customers Inquiry page to let us know you are interested in receiving service and we will contact you to make all the arrangements to start your service.
RESIDENTIAL
Get all the information you need regarding Trash, Recycle, Yard Waste, and Bulk Pick-up.
RECYCLE
For our recycling customers, please check out the information on this page and remember to please have carts at the curb by 5 AM or the night before.
APPLIANCE AND LARGE ITEM PICKUP
Large items or appliances can be picked up on a scheduled basis for an additional charge. Have more recyclable materials than will fit in your cart? Call to schedule a bulk recycling pickup (extra charges may apply).
COMMERCIAL
If you are in need of a 2, 4, 6 or 8 yard dumpster, you have come to the right place. Click this link to get all the details.
CONSTRUCTION
For all your construction needs, call our Roll-off Division, On The Go, at 636-828-5929 or 636-272-5490 or click on the link to get more information. We can provide container sizes from 10 yards to 40 yards.
INCLEMENT WEATHER POLICY
Grace Hauling is implementing the following policy.
Storm systems are an act of nature. An instance of uncontrollable natural forces in operation. Road conditions across multiple counties will vary, often with rural routes not passable for multiple days. Our drivers will make every safe effort to collect trash on the scheduled pickup day. If your trash is not picked up due to weather, please leave it out. We will make an attempt to get the trash picked up ahead of your next scheduled day, if conditions allow. If we are unable to pickup your trash, we will take excess the following week. Please set out any extra bags next to your cans.
No credits will be issued if we are unable to pick up from a residence due to an act of nature.
ROUTE CHANGES
Due to the constant growth of our routes, there are times that stops need to be moved around within the same pickup day. We are unable to notify you of route time changes unless you are changing days. Therefore, please make sure your trash, recycle, and yard waste is at the curb by 5 AM the morning of your pickup or the night before so you will not be missed. Thank you for your patience and understanding on this matter!
